{"id":724,"date":"2026-08-27T14:47:39","date_gmt":"2026-08-27T12:47:39","guid":{"rendered":"https:\/\/praxis.simplygest.es\/academy\/2026\/08\/22\/combina-email-sms-y-whatsapp-en-tus-recordatorios-de-citas\/"},"modified":"2026-08-27T14:47:40","modified_gmt":"2026-08-27T12:47:40","slug":"combina-email-sms-y-whatsapp-en-tus-recordatorios-de-citas","status":"publish","type":"post","link":"https:\/\/praxis.simplygest.es\/academy\/2026\/08\/27\/combina-email-sms-y-whatsapp-en-tus-recordatorios-de-citas\/","title":{"rendered":"Combina email, SMS y WhatsApp en tus recordatorios de citas"},"content":{"rendered":"\n

Los recordatorios se configuran por canal. Puedes utilizar solo uno o combinar email, SMS y WhatsApp seg\u00fan las necesidades del centro y las funciones disponibles en tu plan.<\/p>\n\n\n\n

    \n
  1. Abre Configuraci\u00f3n.<\/li>\n\n\n\n
  2. Entra en Email, SMS y WhatsApp para revisar cada canal.<\/li>\n\n\n\n
  3. Activa los recordatorios que quieras utilizar.<\/li>\n\n\n\n
  4. Indica con cu\u00e1ntas horas de antelaci\u00f3n se enviar\u00e1 cada uno.<\/li>\n\n\n\n
  5. Personaliza y prueba sus plantillas.<\/li>\n\n\n\n
  6. Guarda la configuraci\u00f3n.<\/li>\n<\/ol>\n\n\n\n

    Las horas no tienen que coincidir. Por ejemplo, puedes enviar un email 48 horas antes y un WhatsApp 24 horas antes.<\/p>\n\n\n\n

    NOTA: Comprueba que el paciente\/cliente o su contacto autorizado tenga los datos necesarios y pueda recibir comunicaciones por cada canal activado.<\/mark><\/p>\n\n\n\n

    Nuevo apartado Notificaciones<\/h3>\n\n\n\n

    Email, WhatsApp y SMS se configuran ahora desde Configuraci\u00f3n > Notificaciones. Utiliza el selector superior para cambiar de canal y revisar su cuenta, activaci\u00f3n y plantillas.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Elige de forma independiente qu\u00e9 canales utilizar y cu\u00e1ndo enviar cada aviso.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,16,8],"tags":[],"class_list":["post-724","post","type-post","status-publish","format-standard","hentry","category-agenda-y-citas","category-comunicaciones-e-integraciones","category-configuracion"],"yoast_head":"\nCombina email, SMS y WhatsApp en tus recordatorios de citas | SimplyGest Praxis Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/praxis.simplygest.es\/academy\/2026\/08\/27\/combina-email-sms-y-whatsapp-en-tus-recordatorios-de-citas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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